Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below:

Processing Time
Orders are processed within 1-3 business days, excluding weekends and holidays. Once your order has been processed, you will receive a notification with tracking information (if applicable) to keep you updated on the status of your shipment.

Shipping Methods and Delivery Time
We offer the following shipping options:

• Standard Shipping: Typically 5-7 business days

• Expedited Shipping: Typically 2-3 business days

• Express Shipping: Typically 1-2 business days

Delivery times may vary based on location and shipping carrier, and delays may occur due to unforeseen circumstances such as weather or high demand periods.

Shipping Costs
Shipping costs are calculated at checkout based on the weight, dimensions of your order, and shipping destination. Free shipping may be available for orders over a certain amount; please check our website for promotions and details.

International Shipping
At this time, we only offer shipping to Australia.

Order Tracking
Once your order has shipped, you will receive an email with tracking information to monitor your shipment’s progress. If you do not receive tracking details or if you have questions about your shipment, please contact our customer support team.

Address Accuracy
Please ensure that your shipping address is correct and complete at the time of checkout. We are not responsible for delays or misdeliveries caused by inaccurate or incomplete address information.

Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us immediately, and we will work with you to resolve the issue.

Thank you for choosing us for your shopping needs. We appreciate your business!